New Dawn Summit - Transformation, AI & CX in Berlin, Germany

28th October 2026

New Dawn Summit - Digital Transformation, AI & CX
Barcelona, Spain

WHO SHOULD ATTEND

CONFERENCE BENEFITS

New Dawn - 'Digital Transformation, AI & CX', A journey, bringing together leader from various sectors such as Healthcare, Fintech, Medtech, Telco. Find expert perspectives from our leaders that provide insight paired with tangible actions your organization can take to turn massive complexity into meaningful change. With every industry, function and geography affected, the amount of potential change to think through can be daunting. Welcome to a new dawn, a historic event that will change business transformation forever.

Digital Transformation is a leading force in today's competitive market and a key factor to innovation. Intelligent Business automation offers one solution to this by allowing quickly building and deploying business applications that increase business efficiency, foster better collaboration between business and IT, deliver outstanding customer experience and drive operational excellence.

You should not miss this annual opportunity if you are - Chiefs, Directors, Heads, Senior Manager, Leaders and Executives from:

From all industries who would like to learn, interact and stay ahead!

For group discounts and complete details contact us.

REQUEST FULL AGENDA

OVERVIEW

Opportunity to meet top expert and decision makers from Healthcare, Biotech, Medical Devices, FinTech, Banking and MedTech industry under one Roof

Get engaged with the professionals from leading industries
10+ Keynote Sessions
2+ Workshop sessions
Round Table Discussions – Brain storming
Panel Discussions – Interact Directly with the Panellists to raise your challenges
More than 10 Case Studies presenting by the top experts from across the industry
10+ hours Networking Opportunity
Benchmarking Opportunities
One-to-one interactions
Tea/Coffee Breaks, Social Events and Cocktail Reception
.…and much more!

REQUEST FULL AGENDA

About KP-Morgan Group

KP Morgan specializes in clinical trials, SFE, commercial excellence and Healthcare innovation events, hosting events in various locations such as Canada, USA, Europe and Dubai.

KP-Morgan Conferences have provided platforms for debate across many industry sectors including: Telecommunication, banking & financial services, retail and FMCG, investments, pharmaceuticals, IT, chemical & petro chemical.

Many argue that the innovation process cannot be managed because innovation is supposed to be about creativity and cannot be predicted. We believe in KP-Morgan that Innovation is not only about being creative and inventive; innovation is a collaborative process where ideas are taken and managed through to value-adding market introduction.

The consistent high quality of our events has given rise to a reputation for excellence, ensuring that KP-Morgan conferences provide the most fertile ground for participants to gain up-to-the-minute market intelligence and invaluable opportunities to network and generate new business.

INTERESTED IN EVENT PARTNERSHIP?

AGENDA: TOPICS AT GLANCE

Keynote Presentation, Interactive Discussions, Case Studies, Brain Storming and Round Table Discussions

Take action now, with actionable insights across the industries

Boosting Automation Beyond National Barriers
How Automation Drives a New Level of Operational Excellence
How AI and Data Are Disrupting the Modern World
The Value of AI in Operational Efficiency and Advanced Analytics
Uncovering the Secret Behind Workflow Automation
Data Driven Decision Making
Customer Excellence & UX Experience

The Impact of Hyperautomation on Operations
Robotic Process Automation and the Role of User Experience Design
How Start-Ups Can Accelerate the Move Toward a Digital, Customer-Centric Model
What Roadblocks Are Preventing You from Delivering Effective Customer Experience?
Collaborations and Forming Alliances
Omnichannel Excellence

Unlimited

Networking

Opportunities

Dedicated Networking Hours
Exhibition Hall
Networking Breaks

Cocktail Reception
Business Lunches
Extended Networking Dinner Reception

THE REAL NEXT BIG THING IN BUSINESS Tranformation

DAY SESSIONS
BERLN SAMPLE-March 2026

9:15hrs Session 1

Title: From Data to Decisions: Why Better Questions Matter More Than Better Algorithms

Andy Richmond, CEO | Medvora

9:40hrs Session 2

Title: Automation in Transition: Overcoming Challenges and Finding the Path to Scalable Innovation with Microsoft Power Automate and AI

Konstantinos Palaiodimos, Senior Software Engineer Intelligent Aut | Bayer

10:05hrs Session 3

Title: AI and digitalization in drug product development

Mark Teese, co-founder | 22DataCatalysis GmbH

10:30hrs - 11:10hrs NETWORKING

Tea/Coffee with snacks at C4 Foyer

11:10hrs Session 4

Title: How bad implementation of Agile can disrupt Digital transformation in Banking Industry

Davor Gasparac, Senior Program Manager | Erste Digital GmbH

11:35hrs Session 5

Title: Human Lead AI

Stefan Flueckiger, Managing Partner | Ffi-ventures

12:00hrs - 12:20hrs Session 6

Rapid Discussion Session Lead by Stefan Turnwald

Conributors: TBA

12:20hrs Session 7

Title: Personalized Engagement at Scale through AI and Omni-Channel Strategies

Nataliya Andreychuk, CEO and Co-founder | Viseven

12:50hrs - 13:40hrs NETWORKING Business Lunch Break

13:40hrs Session 8

Title: From Strategy to Execution in the Age of AI: The Invisible Force That Determines Success or Failure

Grzegorz Dudzinski, Founder | Be ISPIRATO

14:00hrs Session 9

Title: From Tools to Teammates: How Opinion AI Is Redefining Clinical Intelligence

Why most healthcare AI fails: automation without judgment
Opinion AI’s approach: AI as a clinical co-thinker, not a reporting layer
How opinion-based intelligence changes decision quality, not just speed

Elif Elkin, Opinion AI Founding Partner | Elkin Consultancy Founder

14:20hrs Session 10

Title: AI & Automation

Marta Osadchuk, Managing Director & Head of Consulting |

KIBO AI GmbH

14:40hrs Session 11

Title: Omnichannel / Stretegy and Innovation

Maria Sarkozyova, Strategy Omnichannel Manager |

Takeda

15:05hrs Session 12

Title: What Works. What Breaks. And What Actually Scales in Omnichannel

– Where omnichannel and AI setups break down in real-world execution
– Why AI without a clear decision logic creates friction instead of value
– AI as decision support for the field force, rather than full automation
– What actually works in practice and why it scales

Philip Witt,

IT Transition Coordinator, Omnichannel Delivery

| AstraZeneca

15:30hrs - 16:05hrs NETWORKING

Tea/Coffee with snack at C4 Foyer

16:05hrs Session 13

Title: Driving Enterprise wide AI Adaption, Innovation & Change Management

Vaishnavi Yadati, Digital Transformation Expert - CFO Area | MediaMarktSaturn Retail Group

16:25hrs Session 14

Title: From Static Insights to Business Movement, how AI Turns Signals into Action

Why automation and AI often optimize reporting — but fail to accelerate real decisions
A practical decision framework to convert data and CX signals into structured, accountable action
How to increase decision velocity and drive measurable business movement across teams

Behsad Zomorodi,

Founder and CEO

Ariya by phamax

16:50hrs Session 15

Title: Two Key Pillars Shaping the Future of Customer Experience

Gokhan Kara , Customer Experience Trainer, Consultant and Author | IndustryExpert

17:15hrs Session 16

Title:Delivering Personalized Engagement at Scale through AI, CRM, and Opti-Channel Strategies

Stefan Turnwald, Founder & CEO |

CEEEcon GmbH

17:30hrs Wrap Up Session and Closing Remarks by Chairman

17:30hrs - 17:45hrs Networking Hall Visit C4 Foyer