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13th-15th October 2026

16th Global Commercial and SFE Summit | Berlin Germany

WHO SHOULD ATTEND

CONFERENCE BENEFITS

''Adapt Your Commercial Model to Evolve with Your Changing Sales Force and Customers'' 

 

Register Till 10th August , SAVE 25% Code: SAVE25SP[Extended Dates]

Join us for the 16th Annual Global Commercial and Sales Force Excellence Summit, hosted by KP-Morgan on 13th - 15th October 2026. This exciting event unites top experts in commerce, customer engagement, and sales to share cutting edge knowledge, experiences, and future trends. Dive into discussions on pioneering commercial models, digital commerce, achieving customer excellence, and establishing value-based healthcare systems. Explore the future of sales operations with insights into omni channel strategies, AI, digital initiatives, CRM integration, market access, and performance measurement. Discover how to enhance people engagement and e-capabilities, ensuring your commercial and sales force stays ahead in a rapidly evolving market.

13th October 13:00hrs - 17:30hrs Pre-Conference Workshop

14th - 15th October 9:00hrs - 17:30hrs Two Days Conference

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You should not miss this annual opportunity if you are - Chiefs, Directors, Heads, Senior Manager, Leaders and Executives from:
  • Executive Management Boards

  • Strategy and Business Development

  • Commercial Excellence & Effectiveness, Customer Experience/ Excellence

  • Marketing and Business Units

  • Sales Force

  • Sales and Marketing Operations

  • Market Access

  • Sales

  • Group Product Strategy/ Management

  • PMO

  • Business Planning/ Intelligence/ Support

  • Business Analysts

  • CRM

  • KAM

For group discounts and complete details contact us.

OVERVIEW

Opportunity to meet top expert and decision makers from MedDevices, Healthcare, Biotech, Pharma, MedTech, Startup-Innovator, Biopharma, CHC, FMCG & much more!
  • Get engaged with the professionals from leading industries

  • 20+ Keynote Sessions

  • 5+ Workshop sessions

  • Round Table Discussions – Brain storming

  • Panel Discussions – Interact Directly with the Panellists to raise your challenges

  • More than 10 Case Studies presenting by the top experts from across the industry

  • 13+ hours Networking Opportunity

  • Benchmarking Opportunities

  • One-to-one interactions

  • Tea/Coffee Breaks, Social Events and Cocktail Reception

  • .…and much more!

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About KP-Morgan Group

KP Morgan specializes in clinical trials, SFE, commercial excellence and Healthcare innovation events, hosting events in various locations such as Canada, USA, Europe and Dubai.

KP-Morgan Conferences have provided platforms for debate across many industry sectors including: Telecommunication, banking & financial services, retail and FMCG, investments, pharmaceuticals, IT, chemical & petro chemical.

Many argue that the innovation process cannot be managed because innovation is supposed to be about creativity and cannot be predicted. We believe in KP-Morgan that Innovation is not only about being creative and inventive; innovation is a collaborative process where ideas are taken and managed through to value-adding market introduction.

The consistent high quality of our events has given rise to a reputation for excellence, ensuring that KP-Morgan conferences provide the most fertile ground for participants to gain up-to-the-minute market intelligence and invaluable opportunities to network and generate new business.

AGENDA: TOPICS AT GLANCE

Keynote Presentation, Interactive Discussions, Case Studies, Brain Storming and Round Table Discussions

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Two Days Topics at Glance

- Digital Transformation: A New Services Era by Pharma, Medical Devices, FMCG and Beyond

- AI-Driven Business Operations & Commercial Effectiveness

- Digital Transformation in Healthcare 

- From Insight to Impact: Aligning

Scientific Marketing with Customer

Decision Journeys

- Marketing & Sales Operations

– Achieving Omnichannel Success

- Regulatory & Market Access Challenges

in a Digital World

- Marketing Excellence in the Era of

Digital Commerce

- Business Intelligence: New Trends in

SFE/FFE

- AI & Machine Learning for Sales Force

Optimization

- Engage Differently & Efficiently

From Uncertainty to Strength: A

Leadership Journey

- How New Technologies Are Impacting

Commercial Excellence in the

Healthcare Industry

- Change Management: Impact on

Organizational Changes

- How to evolve brand management to

drive business value

- Launching a brand effectively in with

mainly digital engagement methods

- Redefining Digital Commerce

The Future of Field Force & Digital

Selling Models

- Commercial Engagement Evolution

– Helping our Customer Engagement

Teams to Evolve with Today's Market

Data-Driven Decision Making

- Driving Sales Excellence in Consumer

Healthcare

- Best Practices for Driving Success in Pharmacy

- The Role of Predictive Analytics in

Healthcare Commercial Strategies

- Personalization & Data-Driven Engagement

- Enhancing CRM & Customer Insights

for Better Engagement

- Using customer insights for Launch

excellence

- How to enhance sales efforts by

operational efficiency(Remote

Detailing, eDetailing, Health

Enterprises, use of Apps etc)

- Adaptive Performance Metrics:

Tailoring KPIs for Global Success in

Diverse Markets

- Data Science & Business Intelligence

for Growth Acceleration

Conference
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Innovation,

AI, Data &

Digital Trends

- Data & Technology role in the overall ecosystem

- The Future of Healthcare Innovation

- AI and Machine Learning in Healthcare

- Importance of Personalised digital experience

- How to innovate and improve customer experience

- How to harness innovations in digital engagement, AI and machines learning

- Human behaviour Vs Technologies

- The future of Metaverse in Healthcare

- Digital Transformation and Technology Adoption

- Differentiation of various aspects of AI

- Enterprise solutions 

Pre-Conference

Workshop

13th October 13:30hrs - 17:30hrs

Theme: Generate Sales Proficiency at Scale with AI and

Role Play powered by Deepful AI

13:30hrs Welcome and Introduction

13:45hrs Behavior Activation in a Changing Corporate Environment(Presentation)

14:00hrs Current State Analysis (Activity)

 

14:20hrs AI Solutions Driving Excellence in Customer Engagement (Demo)

 

15:00hrs AI Use Case: “Rep World Cup”

 

15:20hrs Impact of AI Roleplay (Discussion)

15:30 Networking Break with Tea/Coffee

 

16:00hrs The Changing Role of the Learning Expert (Discussion)

 

16:15hrs Building Learning Cases for the Future

 

16:50hrs Teach Back and Building the GCSFE Summit AI Roleplay Manifesto

 

17:05hrs Wrap Up and Closing Remarks

 

17:15hrs End of the Workshop Session

 

17:30hrs Beer Tasting Hour

SPEAKERS AND PARTNERS

Well known industry leader and emerging talents

Speakers Updating!

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Eric Simard

International Director, Omnichannel & Content Analytics | Novartis

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Pelin İÇİL

Senior Marketing Manager, North GEM

Boston Scientific

Stefan Turnwald

Chairman, GCESFE Summit CEO | CEEEcon

Chairman GCSFE Summit 

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Ipek Gozde Arslan

Digital and Customer Engagement Director, BAMECA & BAAF

Novo Nordisk

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Marina Fernandes

Sales Training Manager

EMS

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Kristina Devyatkina

ICE (International Commercialization Excellence) Lead SERCE

Novartis

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Ossama Ibrahim

Global Marketing Excellence & Capability Building Director, MEAR & APAC | MerckGroup

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Christiane Buschka

Consultant, former Head of Customer Project Management and Sales excellence | Bosch Automotive Service Solutions 

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Grzegorz Dudziński

Founder & Consultant

ISPIRATO

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Linda Gibbs

Co-founder, Chief Commercial Officer

TGC Health

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Christina Hirsch

Executive Vice President & President of the board of Digital Trust Business

Swisscom

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AnastasiyaKolyasnikova

Global GenAI Transformation Lead 

Sanofi

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Sybille Petersohn Boschmann 

General Manager DACH

Orphalan

Panelist

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Eduardo Varela

CEO DeepfulAI - Generate sales proficiency at scale with AI

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Owen Bonner

Chief Operating Officer, Honeywell Life Science Honeywell Technologies

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Nick Veringmeier

Director JPP & Founder Future of CGT

JustPushPlay BV

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Marc Van Unen

General Manager Germany 

Aspargo Labs Inc.

Panelist

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 Justyna Dettmer

Global Lead Consumer Brands

Boehringer Ingelheim Animal Health

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Speaker

TBA

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Panelist

TBA

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Panelist

TBA

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General Partner

DeepfulAI - Generate sales proficiency at scale with AI

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REGISTER

Basic
  • One Basic Entry Pass to Two days conference

  • Conference Material

  • Certificate of Attendance

  • Business Lunches

  • Tea/Coffee and snacks

  • Cocktail Reception

Premium
  • 2 x Basic Entry Passes to Two days conference 

  • Conference Material

  • Certificate of Attendance

  • Business Lunches

  • Tea/Coffee and snacks

  • Cocktail Reception

  • Networking Dinner Pass*

  • Pre-Conference Workshop*

Gold
  • One Entry Pass to Two days conference

  • Two nights Accommodation

  • Certificate of Attendance

  • Conference Material

  • Certificate of Attendance

  • Business Lunch

  • Tea/Coffee and snacks

  • Cocktail Reception

  • Networking Dinner Pass*

VENUE

Hotel MOA Berlin

Stephanstraße 38-43, 10559 Berlin, Germany

Phone: +493039743330

E: stay@moa.de

Hote web: Click here

CONTACT US

Got a question?

STEPHEN PATEL

Telephone:00421951112663

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